Strengthening Employee’s Competency Through Organizational Learning: A Case of Malaysian Islamic Insurance Company

This article which was cross-sectionally investigated is aimed at broadening the understanding of organizational learning influence towards employees’ competency in managing a Malaysian Islamic financial institution. Focusing on the main office of Takaful Nasional Incorporated, a total of 163 respondents out of 400 total staff were selected to participate in our study. With the assumption that organizational learning is all about acquiring knowledge and understanding the environment, coping with changes and eliminating mistakes in an organization, the need to maintain competitive advantage in the industry is of paramount importance. Earlier studies suggested that eleven (11) features (dimensions) were necessary in measuring to what extent an organization is actively pursuing the concept of organizational learning. However, this paper only focuses on five (5) features of learning organization that are able to demonstrate its usefulness towards influencing employees’ competency. The attempt to denote the strength of the organizational learning abilities in explaining the composition of features with the value of R-square of 45.1% provides indicators of the need to consider other elements if the organization is to enhance the competency of its employees, thus maintaining competitive advantage in the industry.